Privacy Policy
This Privacy Policy explains how Coralbadger collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring transparency about our data practices.
Information We Collect
We collect information that you provide directly to us when using our services:
- Name and contact details when you submit enquiry forms
- Email address for communication purposes
- Property preferences and requirements you share with us
- Information provided during consultations
We also collect certain information automatically when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide our property services
- To match you with suitable properties based on your requirements
- To communicate with you about our services and your tenancy
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Your consent when you submit forms or contact us
- Performance of a contract when providing our services
- Legitimate interests in operating and improving our business
- Compliance with legal obligations
Data Sharing
We may share your information with:
- Landlords and property managers when you express interest in specific properties
- Service providers who assist us in operating our business
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of our business relationship plus any period required for legal compliance. Enquiry data is retained for up to three years unless you request earlier deletion.
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
International Transfers
Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Coralbadger
47 Park Row
Leeds, LS1 5JL
United Kingdom
Email: [email protected]
Last updated: September 2024